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case studies: Anglian Water Group plc

ARTS2000 user guide cover

We have had a very successful eight-year association with Anglian Water’s telemetry section. During that time, we have been main contractor for documenting the ARTS2000 telemetry system – the UK’s largest.

CDA has written and produced user guides and online help systems for sophisticated Management Information Systems, as well as corporate brochures, exhibition material and interactive training systems. We also designed the user interface and graphics for Anglian Water’s intranet site.

Client benefits :: Professionalism and responsiveness

As a trusted partner of the telemetry section, we built up an in-depth understanding of ARTS2000 and other AWG development projects. This allowed us to respond quickly when detailed technical presentations to City analysts were needed at short notice, for example.

The User Guide was acclaimed for its clarity and produced significant savings in the cost of training its users – who ranged widely in their technical expertise.

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